LEAD highly recommends purchasing annual maintenance to maximize your SDK investment and guarantee access to current versions of LEADTOOLS. Annual Maintenance includes the following:
Upgrades and Updates
- Major version upgrades
- Minor version upgrades
- Patch files
Without a maintenance plan, the standard cost for upgrades is 30% off of the SRP of the product being upgraded.
Premium Technical Support
- Premium technical support via phone with senior support reps (Up to 5 cases per year)
- Priority status on support via email
- Technical support via live chat
- Access to non-published demos and examples
- Early and free access to LEAD sponsored training webinars and other valuable customer events
Without a maintenance plan, premium phone support is $100 per case.
Special Discounts for Additional Product Purchases and Upgraded Runtime Licenses
- Maintenance customers are eligible to receive a discount on the purchase of additional development licenses and additional product purchases
- Maintenance customers are eligible to receive a discount on upgraded runtime licenses
- Contact sales for more information
Availability and Pricing
- Annual maintenance is available to any current version customer
- Maintenance may be purchased when purchasing the initial license or upgrade to current version
- Cost for annual maintenance is 25% of the SRP of the SDK and any additional modules/plug-ins licensed
- By contrast, the standard cost for upgrades is 30% off the SRP of the product being upgraded
- Multi-year plans are available
Contact your LEAD account manager or sales@LEADTOOLS.com for additional information.