LEAD Technical Support

Before calling technical support, check the documentation, demos, tutorials, and/or examples that shipped with your product, or consult the appropriate LEAD Support Forum. You may well find a time-saving, cost-free answer to your questions.

Cost-Free Technical Support

Free technical support is available via email and the support forum. When sending a support request via email, please include your product serial number. You can receive free technical support or find valuable information through the following methods:



Online Support / Home:

https://www.leadtools.com (then click "Support")

Online Support / Forums:


Online Support / Live Chat:


Paid Technical Support

In addition to free technical support, LEAD offers paid technical support options. Paid technical support via phone is available Monday through Friday, 9 a.m. through 6 p.m. Eastern Standard Time.

LEAD highly recommends purchasing annual maintenance to maximize your SDK investment and guarantee access to current versions of LEADTOOLS. For more information, visit https://www.leadtools.com/support/maintenance.

If you are calling by phone, please be at your computer and have your product serial number ready.


(704) 372-9681


(704) 372-8139


Contact sales by calling one of the following phone numbers:


(800) 637-4699

(704) 332-5532


(704) 372-8139(fax)

Mailing Address

Contact LEAD by mail at:

LEAD Technologies, Inc.
Attn: Technical Support
Suite 200
1927 South Tryon Street
Charlotte, NC 28203

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