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#1 Posted : Wednesday, November 25, 2009 6:30:38 AM(UTC)

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Posts: 1

Hi All,

We have an application in web where we are using the Lead tool version 12 to view the image after our mailrrom scanning process.

In mailroom we use the LZW compressio format to create the lossless TIFF files. However while trying to view the same in our web appliction which is in asp page we are getting the error like "LZW Capabilities are locked".

Basically we are creating an OBJECT with the class id and getting the images loaded in that. Currently we were supporting tiff files with group4 compression mode only and everything was working fine. Now we need to handle LZW format also and we are getting the following error. Please help us.

Please help us in this ASAP .....







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#2 Posted : Wednesday, November 25, 2009 10:32:58 AM(UTC)


Groups: Tech Support
Posts: 366

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Hello Aurosish,

Regarding LZW, the Unisys patent on this technolgy has expired world wide. You can find the appropriate unlock keys for LZW by searching our Support Portal FAQ for article 75FAQ.

Here is the direct link:

Use the appropriate UnlockSupport method in your application, and this error should disappear.
Walter Bates
Senior Support Engineer
LEAD Technologies, Inc.
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