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#1 Posted : Friday, November 10, 2006 8:22:52 AM(UTC)
gofarrell

Groups: Registered
Posts: 11


Hello,

we are getting an error message 20084,   (ERROR_TWAIN_OPERATIONERROR TWAIN DS or DSM reported error, app shouldn't (no need for your app to report the error )    with an HP 1220 scanner.  The scanner's interface will display.  The scanner will scan, then the interface goes away and the error message appears.  The scanner works with Twacker.  What could be causing this?  What should we do to fix it?

Thanks!

 

 

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#2 Posted : Sunday, November 19, 2006 9:42:53 PM(UTC)

Adnan Ismail  
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Groups: Guests
Posts: 3,022

Was thanked: 2 time(s) in 2 post(s)

Hello,


I have sent a reply to the original message that you sent to our support email regarding the same issue. Did you receive my reply?

 
#3 Posted : Wednesday, December 6, 2006 3:56:00 AM(UTC)

Kathy  
Kathy

Groups: Registered
Posts: 1


We are getting this same error as this person.  What could be causing this?

 

Thanks

Kathy

 
#4 Posted : Thursday, December 7, 2006 12:56:00 AM(UTC)

Adnan Ismail  
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Posts: 3,022

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Hello Kathy,

The original problem above, was resolved by
obtaining the latest patches of our toolkit. If you have LEADTOOLS v14.5 build
14.5.0.13 or less, I recommend that you download the latest patches from our support site at support.leadtools.com.
If you have problem downloading the patches, please send a new email to our support department at support@leadtools.com.
 
#5 Posted : Thursday, December 7, 2006 3:48:50 AM(UTC)
gofarrell

Groups: Registered
Posts: 11


Kathy,

I have not yet confirmed that this fix will take care of the problem for me.  We are in the middle of releasing a previous build of their tools.  I will probably not know until January.

 
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