Welcome Guest! To enable all features, please Login or Register.

Notification

Icon
Error

Options
View
Last Go to last post Unread Go to first unread post
#1 Posted : Tuesday, March 14, 2006 5:42:13 AM(UTC)
tteveris

Groups: Registered
Posts: 32


We use Imaging Pro v14  w/ C++. We have a user(s) with Microtek scanners that have the following problem, HP Scanners seem to work fine.

When any of our apps require the scanning operation we start the twain operation, the scanner completes the preview, when the user selects scan the system locks up. Using another one of our apps the user gets an error message (MircoTek hardware message) error 3 - Scanner hardware error.

This same setup works fine with out prevoius version of software and using Imaging Pro v11

Any ideas? I read somewhere else that for v14 the Twain interface MUST be using the 1.9 Specification. If so how would the user check this?

Thanks in advance

Tony Teveris

 

 

Try the latest version of LEADTOOLS for free for 60 days by downloading the evaluation: https://www.leadtools.com/downloads

Wanna join the discussion? Login to your LEADTOOLS Support accountor Register a new forum account.

#2 Posted : Wednesday, March 15, 2006 7:19:59 AM(UTC)

Amin  
Amin

Groups: Manager, Tech Support
Posts: 355


Tony,
I suggest testing the scanner with a utility from the TWAIN working group called Twacker.

It enables you to select a Twain device and perform many functions,
including scanning. Please try it if you haven't done so already to
find out if the problem is specific to LEADTOOLS or not. If you don't have it, you can get it from:
http://www.twain.org/devfiles/twack.zip


If Twacker doesn't work, I recommend reporting the problem to the
scanner's vendor. If it does work with Twacker but not with LEADTOOLS, please let me know.

Amin Dodin

Senior Support Engineer
LEAD Technologies, Inc.
LEAD Logo
 
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET | YAF.NET © 2003-2020, Yet Another Forum.NET
This page was generated in 0.131 seconds.