LEADTOOLS Support
Imaging
Imaging SDK Questions
Using Leadtools 16.5 new Twain device not visible on Windows 10
This topic and its replies were posted before the current version of LEADTOOLS was released and may no longer be applicable.
#1
Posted
:
Wednesday, August 16, 2017 4:26:41 AM(UTC)
Groups: Registered
Posts: 2
We are using the leadtools 16.5.5.28 an have a problem in our program with a new installed Twain Scanner driver on Windows 10.
The Scanner is a Kyocera ECOSYS M2640.
Using the Raster Imaging C API L_TwainGetSources() it returns Error code "ERROR_TWAIN_END_OF_LIST -565 End of list".
Running it on sooner Windows versions (32/64 Bit) it succeeds.
Using the Twack_32 Application the Kyocera is visible in the list, succeeds on Windows 10.
Question: Does anybody know about a problem here, has a solution.
Is there a newer leadtools 16.5.X evaluation download available to check if it works successful on Windows 10 ?
Cheers
Ralf
#2
Posted
:
Friday, August 18, 2017 1:56:57 PM(UTC)
Groups: Registered, Tech Support, Administrators
Posts: 63
Thanks: 2 times
Was thanked: 4 time(s) in 4 post(s)
Unfortunately LEADTOOLS version 16.5 is not fully supported on the Windows 10 platform. I would recommend for you to contact us via email,
support@leadtools.com, to obtain the latest v16.5 patches. Additionally, if the latest patches do not resolve this issue, I would recommend for you to download the version 19 evaluation and test your Twain devices with this version.
Joe Zhan
Developer Support Engineer
LEAD Technologies, Inc.
LEADTOOLS Support
Imaging
Imaging SDK Questions
Using Leadtools 16.5 new Twain device not visible on Windows 10
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