LEAD highly recommends purchasing annual maintenance to maximize your SDK investment and guarantee access to the latest version of LEADTOOLS. Annual Maintenance includes the following:

Upgrades and Updates

  • Major version upgrades
  • Minor version upgrades
  • Patch files

Without a maintenance plan, the standard cost for upgrades is 70% of the SRP for development licenses and 40% of the SRP for deployment licenses.

Premium Technical Support

  • Premium technical support via phone with senior support reps (Up to 5 cases per year)
  • Priority status on support via email
  • Technical support via live chat

Without a maintenance plan, premium phone support is $100 per case.

Special Discounts for Additional Product Purchases and Upgraded Runtime Licenses

  • Maintenance customers are eligible to receive a discount on the purchase of additional development licenses and additional product purchases
  • Maintenance customers are eligible to receive a discount on upgraded runtime licenses

Availability and Pricing

  • Annual maintenance is available to any current version customer
  • Maintenance may be purchased when purchasing the initial license or upgrade to current version
  • Cost for annual maintenance is 25% of the SRP of the SDK and any additional modules/plug-ins licensed.
    By contrast, the standard cost for upgrades is 70% of the SRP for development licenses and 40% of the SRP for deployment licenses.
  • Multi-year plans are available

Contact your LEAD account manager or sales@leadtools.com for additional information.