Re: Uninstall fails part 2

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This topic and its replies were posted before the current version of LEADTOOLS was released and may no longer be applicable.

#1 Posted : Tuesday, January 25, 2011 9:26:45 PM(UTC)

Ruvan

Groups: Registered
Posts: 4

Not sure this is the correct area in the forum.

I can't uninstall the Leadtools Multimedia EVAL version 17.

I get the following error from install shield as attached.

Everytime I try to view ANY video file a popup titled: "LEAD MKV Demultiplexer eval notice", which says the eval version has expired contact sales

Thanks in advance,

Ruvan


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#2 Posted : Tuesday, January 25, 2011 9:28:31 PM(UTC)

Ruvan

Groups: Registered
Posts: 4

I guess preview'ing a post throws away the attachment. Here it is (I hope)

Ruvan attached the following image(s):

#3 Posted : Wednesday, January 26, 2011 5:12:44 AM(UTC)

Adam Boulad

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Posts: 3,022

Was thanked: 2 time(s) in 2 post(s)

Ruvan,
One thing you can try is to run the setup EXE (if you are using Vista or Win7, right-click the setup EXE and choose 'Run as administrator') and choose the 'Remove' option.

If this doesn't work, you can remove the remove the eval notice by searching your machine for the LMMkvDmx.dll and simply delete it.

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