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#1 Posted : Friday, July 27, 2018 9:53:15 AM(UTC)
LuisRSerrano

Groups: Registered
Posts: 2


he intentado ejecutar el demo que viene incluido en la versión de prueba pero no reconoce el escaner
 

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#2 Posted : Friday, July 27, 2018 11:45:09 AM(UTC)
Christopher Thompson

Groups: Tech Support, Administrators
Posts: 60

Was thanked: 2 time(s) in 2 post(s)

Hi Luis,

Unfortunately, we do not currently provide assistance in languages other than English.

I was however, able to run your question through google translate and got this back:
"I tried to run the demo that comes included in the trial version but does not recognize the scanner"

If this is a correct translation of your issue then it is likely that you are missing a required or up to date driver.
The LEADTOOLS scanner works in conjunction with the TWAIN driver that should be installed for the scanner.

LEADTOOLS TWAIN

If you have any additional questions regarding this issue please feel free to reach out to us here on our LEADTOOLS Forums, at our email support@leadtools.com, or our Live Chat Monday - Friday 8:30am to 6:00pm EST
Chris Thompson
Developer Support Engineer
LEAD Technologies, Inc.

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