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#1 Posted : Friday, December 15, 2017 8:58:58 AM(UTC)

Walter  
Walter

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This error indicates there is a problem initializing the Intel Media SDK within the LEADTOOLS H.264 and H.265 codecs. This error MFX_ERR_UNSUPPORTED is also displayed by LEADTOOLS when the H.265 codec is unable to load the kernel DLL used by the codec. The LEncH265Krn.dll/LDecH265Krn.dll (32-bit) and LEncH265Krnx.dll/LDecH265Krnx.dll (64-bit) binaries should be placed in the same folder where the LEncH265.dll/LDecH265.dll or LEncH265x.dll/LDecH265x.dll are registered.
Walter Bates
Senior Support Engineer
LEAD Technologies, Inc.
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