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#1 Posted : Tuesday, November 8, 2016 11:28:48 AM(UTC)
Ken Cook

Groups: Registered
Posts: 1


If I can provide the list of ninety (90) ePrint v 6 license numbers, can Leadtools support provide the email addresses activated for each?
 

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#2 Posted : Tuesday, November 8, 2016 5:35:58 PM(UTC)

Roberto  
Roberto

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In order to proceed further I need to get some private licensing information from you and will do so via email. I will send an email from support@leadtools.com to the email address that you registered on the forum. If that email address is not correct, please update it and let me know so I can resend the email.

Please note you should not post any senstive information such as serial numers on this public forum.

In regards to your question, email addresses of employees using the software are not something that LEADTOOLS keeps track of. To activate ePrint on a machine no email is required, simply a serial number and an active internet connection. Information LEADTOOLS does keep track is limited to which serial numbers are activated and deactivated. We can manually deactivate these provided we have verifyed the account and serial numbers.
Roberto Rodriguez
Developer Support Engineer
LEAD Technologies, Inc.

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