LEADTOOLS Support
Imaging
Imaging SDK Questions
Re: V19 scanner dialogbox arrow for all dropdowns is not clickable
This topic and its replies were posted before the current version of LEADTOOLS was released and may no longer be applicable.
#1
Posted
:
Friday, May 8, 2015 3:14:57 AM(UTC)
Groups: Registered
Posts: 50
Hi, just upgraded to V19. Now scanner dialogbox has annoying issue. The arrow for all dropdowns (e.g. resolution, papersize, etc..) is not clickable anymore. On the same machine, VBTwainDemo.exe from V19 has the same issue. V17 program still works fine. Is there any fix or workaround?
#2
Posted
:
Friday, May 8, 2015 3:16:08 AM(UTC)
Groups: Registered
Posts: 50
forgot to mention, You still can click inside the box in order to make selection
#3
Posted
:
Sunday, May 10, 2015 7:46:01 AM(UTC)
Groups: Registered, Tech Support
Posts: 26
In order to further help you, please send an email to
support@leadtools.com with the following pieces of information:
1- A reference to this forum post.
2- Exact steps to reproduce this behavior in our demo.
3- File version (not product version) of Leadtools.dll and Leadtools.Twain.dll.
4- Your serial number (do NOT post it here).
5- If possible, screenshots which show the problem.
If you wish to send files, please include them in one ZIP or RAR file before sending. If the size of the ZIP/RAR is larger than 5 MB, mention that in the email so that I can send you the instructions to upload the ZIP/RAR file to our FTP server.
Faris Shahin
Developer Support Engineer
LEAD Technologies, Inc.
#4
Posted
:
Thursday, May 21, 2015 1:51:33 AM(UTC)
Groups: Registered
Posts: 50
this is fixed by Leadtools.twain.dll (file version 19.0.0.2)
LEADTOOLS Support
Imaging
Imaging SDK Questions
Re: V19 scanner dialogbox arrow for all dropdowns is not clickable
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