Receiving Error when attempting to add scanned pages to a virtual document - Error when calling leadDocument.Pages.Add(scannedPage);

Getting the following error when trying to add scanned image to a virtual document at line leadDocument.Pages.Add(scannedPage)

"Error Post-Operation in PagesAdded operation.
Object reference not set to an instance of an object.
On page 0."

DocumentPage scannedPage = leadDocument.Pages.CreatePage(LeadSizeD.Create(imageDPI * 8.5, imageDPI * 11), imageDPI) executes without error;

Using v20 Leadtools twain.dll. This code is part of a method:
private void twainSession_AcquirePage(object sender, TwainAcquirePageEventArgs e)

Do you have any idea what I am missing?

Code below.
createDocOptions = new CreateDocumentOptions();
createDocOptions.Cache = cache;
createDocOptions.UseCache = true;
createDocOptions.CachePolicy.SlidingExpiration = new TimeSpan(7, 0, 0, 0);
createDocOptions.DocumentId = strSequenceNo;

leadDocument = DocumentFactory.Create(createDocOptions);
//virtualDocument = DocumentFactory.Create(createDocOptions);

leadDocument.UserData = documentInfo;
//virtualDocument.UserData = documentInfo;

// Set in the viewer
documentViewer.BeginUpdate();
SetDocument(leadDocument);
//SetDocument(virtualDocument);

DocumentPage scannedPage = leadDocument.Pages.CreatePage(LeadSizeD.Create(imageDPI * 8.5, imageDPI * 11), imageDPI);

leadDocument.Pages.Add(scannedPage);

//DocumentPage scannedPage = virtualDocument.Pages.CreatePage(LeadSizeD.Create(imageDPI * 8.5, imageDPI * 11), imageDPI);

//virtualDocument.Pages.Add(scannedPage);
scannedPage.SetImage(e.Image.Clone());

documentViewer.EndUpdate();

Thank you for bringing this to our attention. Is this something we can reproduce locally using a virtual scanner?

I hope so.

The code I sent is the essential part of my private void twainSession_AcquirePage(object sender, TwainAcquirePageEventArgs e) method.
This is for an older twain 32 bit bulk scanner (i.e. 50 or more sheets of documents) that has no updated 64 bit drivers available.

You should be able to test the code with a basic twain scanner demo.
Whenever I try to run one of your demos I get an "Unrecognized MSG DG DAT combination.

I had to initialize my scanner by calling
#region Get Scanner Documents Code
private void InitializeScanner()
{
try
{
isScannerConnected = false;
RasterCodecs = new RasterCodecs();

RasterCodecs.Options.Load.AllPages = true;
RasterCodecs.Options.RasterizeDocument.Load.XResolution = imageDPI;
RasterCodecs.Options.RasterizeDocument.Load.YResolution = imageDPI;
string winLogin = Environment.UserName.ToLower();
blUser = new User(winLogin, Settings.Default.DataBaseVersion);
//logFilename = ImageManagementSystem.Properties.Settings.Default.LogPath + DateTime.Now.ToString("yyyyMMdd") + "_" + blUser.OperatorID + ".log";

try
{

twainSession = new TwainSession();
TwainVersion twainVersion = TwainVersion.Version1; // Force use of the 32 bit twain driver.
TwainSession.SetVersion(twainVersion);
try
{
twainSession.Startup(IntPtr.Zero, "Canon", "Canon Scanner", "Version 1.0"
, "Image Management System", TwainStartupFlags.None);
//twainSession.Startup2(IntPtr.Zero, "Canon", "Canon Scanner", "Version 1.0"
// , "Image Management System", TwainStartupFlags.None, TwainLanguage.LanguageEnglish, TwainCountry.CountryUsa);
if (twainSession.SelectSource(string.Empty) != DialogResult.OK)
MessageBox.Show("Error Selecting Source");

twainSession.AcquirePage += twainSession_AcquirePage;

isScannerConnected = true;
}
catch (Exception ex)
{
MessageBox.Show(ex.Message);
}
}
catch (Exception ex)
{
MessageBox.Show(ex.Message);
}

What value are you using for "imageDPI "?

imageDPI = 300

Thank you. Could you include the entire stack trace and exception message? I'm attempting to reproduce this locally.

I thought I replied to this immediately, but I do not see it at this time.
Please forgive me if this is a duplicate.


The error happens at this line of code.
There is not a per se exception message

private void documentViewer_Operation(object sender, DocumentViewerOperationEventArgs e)
{
void Updater(DocumentViewerOperationEventArgs args)
{
// If we have an error, show it
if (args.Error != null)
{
====> var message = $"Error {(args.IsPostOperation ? "Post-Operation" : "Pre-Operation")} in {args.Operation} operation. \n" +
$"{args.Error.Message} \nOn page {args.PageNumber}.";
MessageBox.Show(message, "Render Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
}

The Stack trace is below:

ImageManagementSystem.exe!ImageManagementSystem.frmRedact.documentViewer_Operation.__Updater|0(Leadtools.Document.Viewer.DocumentViewerOperationEventArgs args) Line 842
at D:\Projects\Imaging Dept Projects\Image Management System\Image Management System\frmRedact.cs(842)
ImageManagementSystem.exe!ImageManagementSystem.frmRedact.documentViewer_Operation(object sender, Leadtools.Document.Viewer.DocumentViewerOperationEventArgs e) Line 948
at D:\Projects\Imaging Dept Projects\Image Management System\Image Management System\frmRedact.cs(948)
[External Code]
ImageManagementSystem.exe!ImageManagementSystem.frmRedact.twainSession_AcquirePage(object sender, Leadtools.Twain.TwainAcquirePageEventArgs e) Line 4331
at D:\Projects\Imaging Dept Projects\Image Management System\Image Management System\frmRedact.cs(4331)
[External Code]
ImageManagementSystem.exe!ImageManagementSystem.frmRedact.ScanDocuments() Line 4494
at D:\Projects\Imaging Dept Projects\Image Management System\Image Management System\frmRedact.cs(4494)
ImageManagementSystem.exe!ImageManagementSystem.frmRedact.ScanEvent() Line 4460
at D:\Projects\Imaging Dept Projects\Image Management System\Image Management System\frmRedact.cs(4460)

I've reached out to you via email regarding this.

Thank you Nick,

I downloaded the libraries new (version 20.0.4.0) as recommended.

In the process of updating all the Leadtools libraries, I did find a couple of Leadtools references that were pointing at version 19 libraries.

I corrected all those libraries, but I am still receiving the same error in the documentViewer_Operation event handler in the Updater method

Alright--if the issue is persisting when ensuring the application is using the latest versions of the v20 libraries, it'll be necessary to reproduce this in-house to diagnose farther. How large is your application?

It's pretty large and it uses third party controls other than Leadtools.

However, I created a simplified version of the application to send to you back in May of last year.
Let me see if I can create a simplified version of the current state of the code.

I've reached out to you via email with upload information--please let me know here or via return email when you've uploaded the sample version and what the filename is.

I have replied to your email with the filename that I uploaded.
Thank you.

Thank you for your patience. I've determined this occurs when using a software-based scanner as well and as such the document you included wasn't used. (In modifying the program to run locally, I found and disabled the barcode check.)

Could you move the call to SetDocument(LEADDocument) to occur after the leadDocument.Pages.Add(scannedPage) line?

Thank you.

That seems to have fixed the error below:
"Error Post-Operation in PagesAdded operation.
Object reference not set to an instance of an object.
On page 0."

I have some other clean up issues to do as far as setting the pages read by the scanner for a given Document, but I think I can handle them from here.

Glad this resolves the issue--I'll close out this case now.