LEAD Annual Maintenance Program |
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LEAD highly recommends purchasing annual maintenance to maximize your SDK investment and guarantee access to current versions of LEADTOOLS. Annual Maintenance includes the following:
Upgrades and Updates
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- Major version upgrades
- Minor version upgrades
- Patch files
Without a maintenance plan, the standard cost for upgrades is 30% off of the SRP of the product being upgraded. |
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Premium Technical Support
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- Premium technical support via phone with senior support reps (Up to 5 cases per year)
- Priority status on support via email
- Technical support via live chat
- Access to non-published demos and examples
- Early and free access to LEAD sponsored training webinars and other valuable customer events.
Without a maintenance plan, premium phone support is $100 per case. |
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Special Discounts for Additional Product Purchases and Upgraded Runtime Licenses
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- Maintenance customers are eligible to receive a discount on the purchase of additional development licenses and additional product purchases.
- Maintenance customers are eligible to receive a discount on upgraded runtime licenses..
- Contact sales for more information.
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Availability and Pricing
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- Annual maintenance is available to any current version customer
- Maintenance may be purchased when purchasing the initial license or upgrade to current version
- Cost for annual maintenance is 40% of the SRP of the SDK and any additional modules/plug-ins licensed
- By contrast, the standard cost for upgrades is 30% off the SRP of the product being upgraded
- Multi-year plans are available
Contact your LEAD account manager or sales@LEADTOOLS.com for additional information. |
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