LEAD Technical Support

Before calling technical support, please check the documentation, demos, tutorials, and/or examples that shipped with your product, or consult the appropriate LEAD Support Forum. They may well include a time-saving, cost-free answer to your question.

Cost-Free Technical Support

Free technical support is available via email and the support forum. When sending a support request via email, please include your product serial number. You may receive free technical support or find valuable information through the following methods:

E-mail:

support@leadtools.com

Online Support / Home:

http://www.leadtools.com (then click "Support")

Online Support / FAQs:

http://support.leadtools.com/SupportPortal/cs/languages/en-US/docs/faq.aspx

Online Support / Forums:

http://support.leadtools.com/SupportPortal/cs/forums/

Online Support / Live Chat:

http://messenger.providesupport.com/messenger/lead.html

Paid Technical Support

In addition to free technical support, LEAD offers paid technical support options. Paid technical support via phone is available Monday through Friday, 9 a.m. through 6 p.m. Eastern Standard Time.

If you are calling by phone, please be at your computer and have your product serial number ready. If you have already purchased a LEADTOOLS Subscription, have your subscription number ready.

Subscription support members can contact us or find valuable information through the following additional means:

Phone:

(704) 372-9681

FAX:

(704) 372-8161

Mailing Address

You can also contact LEAD by mail at:

LEAD Technologies, Inc.
Attn: Technical Support
Suite 200
1927 South Tryon Street
Charlotte, NC 28203

See Also:

Products and Licensing

LEADTOOLS Support Forums

LEADTOOLS Documentation

Sample Programs

Microsoft Code Snippet Picker

Getting Started with LEADTOOLS Multimedia